Terms & Conditions

Effective Date: August 13, 2024

Last Updated: [April 18, 2025]

1. Contact Information

For any clarifications or additional information, customers may contact the Activ8 Call Centre at +971-(0)4-447-3106 within the U.A.E. Alternatively, you can email us at info@activ8.ae

2. Amendments to Terms and Conditions

These Terms and Conditions may only be amended in writing by Activ8. We reserve the right to modify or update them at our sole discretion and without prior notice.

3. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Dubai, United Arab Emirates. Any disputes shall fall under the exclusive jurisdiction of Dubai courts. Class actions or group legal claims are not permitted.

4. Legal Compliance

Use of our services is void where prohibited by law in your country of residence.

5. Website and Store Use

Activ8 reserves the right to modify or discontinue any part of its website, store offerings, or services at any time, with or without notice.

Definitions
  • Activ8: Refers to Denaster General Trading LLC, the company that owns and operates the Activ8 brand and stores.
  • Programme Website: Refers to www.activ8.ae
  • Customer: Any individual who interacts with the Activ8 website or purchases from Activ8 retail outlets.
  • Privacy Policy: Refers to our policies on how customer data is collected, used, and protected.
6. Eligibility

Only individuals aged 18 and above may make purchases or interact with Activ8 services. Companies or groups may contact us separately for B2B inquiries.

7. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order at our discretion. This includes limitations on quantities or inaccuracies in product or pricing information.

8. Pricing and Payment

All prices are listed in AED and include applicable VAT, unless stated otherwise. Payments must be made using approved payment methods available at checkout.

9. Product Availability

Product availability is subject to change without notice. We do not guarantee the availability of any item listed on our website or in-store.

10. Return & Exchange Policy

Returns and exchanges are governed by our published return policy, which can be found on www.activ8.ae.

11. Limitation of Liability

Activ8 is not liable for any indirect, incidental, or consequential damages that result from the use or inability to use our services or products.

12. Personal Information & Privacy

By using our website or stores, you agree to the terms outlined in our Privacy Policy. We take your data protection seriously and comply with applicable data protection laws.

13. Communication

By interacting with Activ8, you consent to receive relevant communications via email, SMS, or other channels, regarding your orders, account updates, and promotional offers.

14. Account Security

You are responsible for maintaining the confidentiality of your account and password. Activ8 is not responsible for unauthorized access.

15. Intellectual Property

All content on the website and in-store (logos, images, product designs) is the property of Activ8 or its licensors and may not be used without permission.