Shipping Policy
1. Delivery Times
We strive to deliver your orders as quickly as possible. Our standard delivery times are:
Dubai & Abu Dhabi
1-2 business days
Other Emirates
2-3 business days
Remote Areas
3-5 business days
Express Delivery
Same day delivery (Dubai only)
2. Shipping Costs
Free Shipping for all deliveries within the UAE
The Activ8 Terms and Conditions can only be amended in writing by Activ8. These Terms and Conditions are effective as of August 13, 2024, and supersede all previous versions. Activ8 reserves the right to modify or update these Terms and Conditions, as well as any associated participating brands, at its sole discretion and without prior notice.
3. Order Tracking
Once your order is dispatched, you will receive a tracking number via email and SMS. You can track your order status through our website or by contacting our customer service team.
4. Delivery Guidelines
Our delivery partner will attempt delivery during business hours (9 AM - 6 PM). Please ensure someone is available to receive the package. After three failed delivery attempts, the package will be returned to our warehouse.
5. International Shipping
Currently, we only ship within the United Arab Emirates. We plan to expand our shipping services to other GCC countries in the near future.
Important Notes
Public Holidays
Delivery times may be extended during public holidays and special occasions.
Address Accuracy
Please ensure your shipping address is accurate to avoid delivery delays.
Damaged Items
Check your package upon delivery and report any damage within 24 hours.
Contact Information
Keep your phone number updated to receive delivery updates.